During the sales process, or through trade shows, marketing events, and other activities, AccessData Group may collect information from you. For example, we request information from you when you:
- Register on accessdata.com
- Request a demo disk
- Request a quotation or information
- Register for a webinar, seminar, or other informational event
- Place an order
- Participate in a sweepstakes or other promotional offer
- Subscribe to a newsletter or a mailing list
- Request assistance from AccessData Group
We may ask you for your name, address, e-mail address, type of business, and credit card information, as well as other similar personal information.
How We Use Your Information
The information you provide will be used to support your relationship with AccessData Group. Among other things, your information may be used to alert you to product upgrades or special offers, and to market or sell AccessData Group products or services to you. Your information may be combined with information collected about you by AccessData Group or third parties, with information that is collected about you from public records, or with information that AccessData Group may acquire from third parties.
Data Sharing and Transfer
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. In addition, occasionally AccessData Group will share contact information, such as name and address, with third parties with whom we have partnered to provide specific services to AccessData Group, or services on behalf of AccessData Group.
In addition, AccessData Group may be required to disclose your information in connection with law enforcement, fraud prevention, regulation, and other legal action or if AccessData Group reasonably believes it is necessary to do so to protect AccessData Group, its customers, or the public.
AccessData Group is an expanding business, and like other companies, we sometimes acquire or divest business units. As part of such transfers, we may convey the business assets of the particular business unit, including information that you have supplied.
Changing Your Account Information
We will occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this Statement. If we make significant changes to our Statement, we may also notify you by other means, such as sending an email or posting a notice on our corporate website. We encourage you to periodically review this Statement to be informed of how AccessData Group is protecting your information.
If you wish to provide us with additional information, change the information we have on file for you, or delete personal information you have previously provided to us, please email us at firstname.lastname@example.org
Data Security and Responsibility
AccessData Group takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, AccessData Group utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect. AccessData Group retains data only as required or permitted by local law and while it has a legitimate business purpose.
AccessData Group is committed to keeping the data you provide us secure and will take reasonable precautions to protect your information from loss, misuse or alteration. Vendors, contractors, or partners of AccessData Group who have access to your information in connection with providing services for AccessData Group are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for AccessData Group.
Your information will generally be stored in our AccessData Group databases, which are located in the United States. For easier processing of e-mail communications, or other marketing purposes, however, your information may be sent, usually on a temporary basis, to countries outside the United States. AccessData Group data protection standards are the same, regardless of where your information is stored.
Web Beacons are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.
AccessData Group complies with the U.S.–E.U. Safe Harbor Framework and the U.S.–Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. AccessData has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the certification for AccessData Group, Inc., visit http://www.export.gov/safeharbor.
Notice and Choice
To the extent permitted by the Safe Harbor Frameworks, AccessData reserves the right to process personal information in the course of providing professional services to our clients without the knowledge of individuals involved. Where we collect personal information directly from individuals in the EU and/or Switzerland, we inform them about the types of personal information we collect from them, the purposes for which we collect and use it, and the types of non-agent third parties to which we disclose that information. We also inform those individuals about the choices and means, if any, we offer individuals for limiting the use or disclosure of their information.
For sensitive personal information, AccessData will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
Disclosures and Transfers
AccessData will not disclose an individual’s personal information to third parties, except when one or more of the following conditions is true:
- We have the individual’s permission to make the disclosure;
- The disclosure is required by law or professional standards;
- The disclosure is reasonably related to the sale or disposition of all or part of our business;
- The information in question is publicly available;
- The disclosure is reasonably necessary for the establishment or defense of legal claims; or
- The disclosure is to another AccessData entity or to persons or entities providing services on our or the individual’s behalf (each a “transferee”), consistent with the purpose for which the information was obtained, if the transferee, with respect to the information in question:
- is subject to law providing an adequate level of privacy protection;
- has agreed in writing to provide an adequate level of privacy protection; or
- subscribes to the Principles.
Permitted transfers of information, either to third parties or within AccessData, include the transfer of data from one jurisdiction to another, including transfers to and from the United States of America. Because privacy laws vary from one jurisdiction to another, personal information may be transferred to a jurisdiction where the laws provide less or different protection than the jurisdiction in which the information originated.
Agents and service providers
AccessData may work with other companies to help us deliver our services to you on our behalf. In some cases, these companies will have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes. AccessData requires that its agents and service providers that have access to personal information received by AccessData from the EU or Switzerland subscribe to the Safe Harbor Privacy Principles, be subject to the EU Privacy Directive or another adequacy finding, or enter into a written agreement that requires them to provide at least the same level of privacy protection as is required by the relevant Safe Harbor Principles.
AccessData uses reasonable physical, electronic, and administrative safeguards to protect your personal information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction.
Information processed by AccessData on behalf of a company using an AccessData service
AccessData provides services to companies (learn more). As part of providing these services, AccessData may receive and process your personal information if you are a customer of one of these companies. AccessData acts on the instructions of these companies and uses reasonable physical, electronic, and administrative safeguards to protect this personal information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction.
Companies that use an AccessData service are responsible for complying with all other obligations in relation to the personal information they may collect from you. AccessData requires the company using AccessData’s services, in which personal information is received by AccessData from the EU or Switzerland, subscribe to the Safe Harbor Privacy Principles, be subject to the EU Privacy Directive or another adequacy finding, or enter into a written agreement that requires them to provide at least the same level of privacy protection as is required by the relevant Safe Harbor Principles.
Questions or concerns
As part of our participation in the Safe Harbor program, AccessData has agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor privacy frameworks. If you have any complaints regarding our compliance with the Safe Harbor program, you should first contact us. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept. (click for mailing address). If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of the company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, visit the TRUSTe feedback page or request this information from TRUSTe by fax or mail as indicated above.
AccessData utilizes the self-assessment approach to assure its compliance with our privacy statement. AccessData periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the Principles. We encourage interested persons to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.
Changes or updates
This policy may change from time to time as permitted under the Safe Harbor program.
Limitation on Application of Principles
Adherence by AccessData to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; (b) to the extent necessary to meet national security, public interest or law enforcement obligations; and (c) to the extent expressly permitted by an applicable law, rule or regulation.
You Can Opt-out of Receiving Further Marketing from AccessData Group
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. If you do not want to receive such information, simply contact us at the email address set forth below.
Posting to Public Areas
Please remember that if you post any of your personal information in public areas of our website, such as in online forums, webinars, or chat rooms, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of our website.
Notice Regarding Children
The AccessData Group website is intended for adults. We do not intend for this website to collect information from anyone under the age of 13. Information published on this website is not intended for anyone under the age of 13.
Your Acceptance of Our Privacy Practices
Intellectual Property Rights
Warning: The elements of this website, including graphics, logos, images, designs, sounds, information, and documents (the “Materials”), are protected by copyright, trademark, trade dress, trade secret, unfair competition and other laws and are owned by AccessData Group Inc. and its subsidiaries, divisions and affiliates (“AccessData Group”); or its suppliers, vendors or other third parties who have contributed Materials to the website (each a “Supplier”). In no event shall any of the Materials be copied, reproduced, distributed, displayed, downloaded, stored in a retrieval system, or transmitted in any form without the prior express written permission of AccessData Group and/or its Supplier. FTK®, the FTK logo, ACE®, AD Summation®, Casescan®, Casevantage®, CaseVault®, Discovery Cracker®, Distributed Network Attack®, DNA®, Forensic Toolkit®, iBlaze®, Mobile Phone Examiner Plus®, Password Recovery Toolkit®, PRTK®, Registry Viewer®, Silentrunner®, Summation®, Summation Blaze®, Summation Legal Technologies®, Summation Webblaze®, The Key to Cracking It®, Transcender Plus®, Ultimate Toolkit®, UTK®, Webblaze®, and other AccessData Group products and brands mentioned in this website are registered trademarks or trademarks of AccessData Group in the United States and/or other countries. The names of actual products and companies mentioned in this website may be registered trademarks or trademarks of their respective owners. Any rights not expressly granted herein are reserved.
THE MATERIALS ON THIS WEBSITE COULD INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS AND ARE SUBJECT TO CHANGE AT ANY TIME. THE MATERIALS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACCESSDATA GROUP AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, AND CONDITIONS WITH RESPECT TO THE MATERIALS, THEIR QUALITY, PERFORMANCE, SUITABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Links to Other Websites
As a convenience to you, this website may contain links to websites controlled by parties other than AccessData Group. AccessData Group is not responsible for and does not endorse the privacy practices or content of third party websites. We recommend that you carefully read the privacy policies of each site you visit.
Limitation of Liability
IN NO EVENT WILL ACCESSDATA GROUP AND ITS SUPPLIERS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION OF CONTRACT OR TORT, ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AVAILABLE ON THIS WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, AND WITHOUT LIMITATION, ACCESSDATA GROUP SHALL HAVE NO LIABILITY FOR ANY LOSS OF USE, DATA, INCLUDING THE COSTS OF RECOVERING SUCH DATA, OR PROFITS.
We regularly review our compliance with our Privacy Statement. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
Privacy-Related Inquiries and Complaints
AccessData Group takes its privacy concerns seriously. If you believe that we have not complied with this Privacy Statement with respect to your personal information or you have other related inquiries or concerns, you may write to AccessData Group at the address indicated below.
In your letter, please describe in as much detail as possible, the nature of your inquiry or the ways in which you believe that the AccessData Group Privacy Statement has not been complied with. We will investigate your inquiry or complaint promptly.
AccessData Group is committed to responding to your questions and comments.